Returns & Exchanges
At MyToque, we want you to love every piece in your home, which is why we offer a 30-day return window for items in their original condition. If your purchase isn't the perfect fit for your space, our streamlined process makes returns and exchanges simple and stress-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.
Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing